Knowledge Grounding — ELOQUENCE
← All Capabilities Capability — Knowledge Grounding

Answers from your
data. Not guesswork.

ELOQUENCE uses Retrieval-Augmented Generation to ground every response in your verified sources — policies, documents, live APIs. No hallucination. No outdated answers.

Talk to the team → Try the Playground
RAG
Retrieval-Augmented Generation — verified answers only
0
Fine-tuning required for new enterprise contexts
Live
API integration — real-time data access
35+
Languages — same accuracy in every one
Without knowledge grounding
The model answers from memory. Memory is wrong.
Outdated product information presented as fact
Policy details invented when not in training data
No way to trace where an answer came from
New product launches require full retraining
With ELOQUENCE knowledge grounding
The model retrieves first. Then answers.
Answers pulled from your live documents and APIs
Every response traceable to a source
New content available instantly — no retraining
Consistent accuracy across 35+ EU languages

How RAG works.

Retrieval-Augmented Generation combines the language ability of LLMs with the accuracy of direct document retrieval.

01
Query received
User asks a question in any supported language.
02
Documents retrieved
Relevant passages pulled from your knowledge base, policies, or live APIs in real time.
03
Answer generated
The LLM formulates a response using only retrieved content — not training memory.
04
Source cited
Every answer is traceable. You always know exactly where the response came from.

Where it matters most.

Knowledge grounding is critical anywhere that wrong answers have real consequences.

📞
Contact centres
Agents answer from your current policies and products — never from outdated training data.
🏥
Healthcare
Clinical protocols and guidelines retrieved directly — no improvisation in high-stakes environments.
⚖️
Compliance & advisory
Regulatory documents, internal policies — grounded answers that can be audited and defended.

AI that answers from your sources.

Tell us what you need grounded — we'll show you how ELOQUENCE retrieves and answers from your content.

Talk to the team → Try the Playground